Life Extension shipping information
Shipment Method
Cost
USA Basic
$5.50
USA UPS 2nd Day Air
$12.50
USA UPS Overnight
$21.50
Puerto Rico, Virgin Islands
$12.50
International (not Canada)
Air Mail Costs will be added to the Order Total
Canada UPS Express
$17.50
Life Extension® strictly follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad. Life Extension® is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments. We kindly request that you contact your customs office to thoroughly inquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery. Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can't be delivered due to an address error, or orders seized by Customs. The countries below prohibit the sale of products containing the indicated ingredients; consequently, we may be unable to fill an order for them if you live in one of the affected countries. Please be aware that this list includes but is not limited to all known prohibited products throughout the world. We continue to update and revise this list, based on the most recent information from customs officials, the USPS, and other government and civilian organizations.
Countries designated as “Europe” — Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxemburg, Malta, Monaco, Norway, Netherlands (Holland), Poland, Portugal, Romania, Slovakia, Spain, Sweden, United Kingdom
Countries designated as “Pacific” — Australia, New Zealand
Countries designated as “Southeast Asia” — Cambodia, Indonesia, Laos, Malaysia, Singapore, Vietnam
Countries designated as “LE Vitamins Asia” — Thailand
Product Name
Item #
Specific Restriction
Biosil™
01006, 01007
Cannot be sold outside of the US
Prelox® Enhanced Sex
01373
Cannot be sold outside of the US
Pomi-T®
01837
Cannot be sold outside of the US
Ultra Prostate Formula
02029
Cannot be sold outside of the US
Men's Bladder Control
02306
Cannot be sold outside of the US
Pro Resolving Mediators
02223
Cannot be sold outside of the US
Progesta-Care
04165, 27551, 01100, 01441
Cannot be sold outside of the US
Krill Healthy Joint Formula
01600
Cannot be sold outside of the US and Canada
CalReduce Selective Fat Binder
01823
Cannot be sold outside of the US and Canada
Youthful Legs
02252
Cannot be sold outside of the US and Canada
Gummy Science™ Youthful Collagen (Cherry)
02304
Cannot be sold outside of the US and Europe
Hair, Skin & Nails Collagen Plus Formula
02322
Cannot be sold outside of the US and Europe
Florassist Liver Restore
02402
Cannot be sold outside of the US and Europe
Cortisol-Stress Balance
02312
Cannot be sold outside of the US, Canada, Australia and South Africa
Product Name
Item #
DHEA products
00335, 00454, 00607, 00658, 00882, 01689, 02478, 02479, 20225, 20236, 20702
PalmettoGuard® Saw Palmetto Nettle Root with Beta-Sitosterol
01790
Pregnenolone products
00302, 00700, 02397
Product Name
Item #
Shipping Information
Life Extension Toothpaste (Mint)
01278
Contains colloidal silver
Dr. Strum's Intensive Bone Formula
01506
Mega Vitamin K2
02417
Bone Restore with Vitamin K2
01727
Prelox® Enhanced Sex
01373
Products containing Pregnenolone not allowed to be imported
Cat Mix
01932
Ultra Rejuvenight®
00676
Cognitex® Elite Pregnenolone
02397
Products containing Pregnenolone not allowed to be imported
Once-Daily Health Booster
02291, 02292
DHEA products
00335, 00454, 00607, 00658, 00882, 01689, 02478, 02479, 20225, 20236, 20702, 20724, 16024, 20236
DHEA not allowed to be imported
Super K
02334
Dog Mix
01931
Theralac®
01038
License restrictions
Enzalase®
25096
Ultra Prostate Formula
02029
Cannot be sold outside of the US
Lithium Orotate
30256
Products containing Lithium are restricted to Canada
Vitamin D products
26335, 01713, 01718, 01758, 02244, 02232
For product #26335: Imported supplements are restricted to 90-day supply
L-Tryptophan products
01721, 01722, 02139, 31002, 31247
Vitamins D and K with Sea-Iodine™
02040
Memory Protect
02101
Products containing Lithium are restricted to Canada
Vitamin K Cream
80102
Pregnenolone
00302, 00700
Products containing Pregnenolone not allowed to be imported
Hair Skin & Nails Collagen Plus Formula
02322
Not for sale outside the USA and Europe.
Florassist Liver Restore
02402
Not for sale outside the USA and EU.
Kyolic®
00789, 00316, 28002, 27494, 28006, 28015, 52861, 28007, 11081, 28005
Progesterone Cream
01114
Life Extension ships orders to Canada via UPS Express Saver†. Shipping for orders to Canada is a flat rate of $17.50†† per shipment (any size order), which will appear on your invoice. Customers are responsible for standard brokerage and customs fees, which will vary. You will be notified by UPS of these fees once your shipment clears Canadian customs. UPS will not release your shipment until these fees are paid in full.
†U.S.P.S. shipping is available upon request. Please note that Life Extension subsidizes the cost of UPS Express Saver shipping as a service to our customers. Using U.S.P.S. as a shipping option could result in significantly higher charges, which are the responsibility of the customer.
††This is a heavily-discounted, special promotional shipping rate for our Canadian customers (For wholesaler shipping rates, please contact our wholesale department at 1-888-884-3657). Life Extension reserves the right to withdraw this promotional offer at any time, without prior notice.
Europe countries include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxemburg, Malta, Monaco, Norway, Netherlands (Holland), Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
Product Name
Item #
Shipping Information
DHEA Products
00335, 00454, 00607, 00658, 00882, 01689, 02478, 02479
Life Extension Mixes
02199, 02354, 02355, 02356, 02357, 02364, 02365
Melatonin Products
00329, 00330, 00331, 00332, 01083, 01445, 01551, 01668, 02234, 01786, 01787, 01788
1mg or less not restricted to Norway for Item Nos. 01083, 01787, 01788, 01668 and 00329.
Ultra Prostate Formula
02029
Restricted in Poland, Austria and Hungary; Cannot be sold outside of the US
NT2 Collagen™
02231
Restricted to Belgium
Estrogen for Women
01894
Restricted in the United Kingdom
Orders with shipping addresses to any of the above countries are fulfilled by Life Extension Europe B.V. Questions regarding your order should be directed to Life Extension Europe B.V.
Life Extension Europe B.V. Contact Information
Life Extension Europe B.V.
Frankfurtstraat 38
1175 RH Lijnden
Netherland
To reach the Life Extension Europe B.V. from any of the countries below please call:
- United Kingdom: 01214 6802 09
- Germany: 0322 210 998 42
- Austria: 0720 881 021
- France: 0975 187 067
- Italy: 0707 040 455
- Spain: 0932 711 358
From the United States and all other countries please call +45 7020 6900 (ordinary cost)
Product Name
Item #
DHEA Products
00335, 00454, 00607, 00658, 00882, 01689, 02478, 02479
Product Name
Item #
Shipping Information
Cognitex® Elite Pregnenolone
02397
Restricted due to pregnenolone
Pregnenolone
00700
Testosterone Elite
02500
Restricted due to license
Product Name
Item #
DHEA Products
00335, 00454, 00607, 00658, 00882, 01689, 02478, 02479, 20225, 20236
Vinpocetine
01327
Product Name
Item #
Shipping Information
Mediterranean Trim with Sinetrol™-XPur
01908
Mediterranean Trim with Sinetrol™-XPur (Item 01908) is restricted to South Korea.
Product Name
Shipping Information
Products with DHEA
Products with Melatonin
All melatonin orders, please contact our authorized Fiji distributor at forlongerlife@connect.com.fj directly.
Products with Pregnenolone
Products with Vitamin D
Life Extension Mixes
Products with GABA
Restricted, cannot be ordered for delivery to New Zealand
Product Name
Item #
Shipping Information
Whey Protein products
02242, 02243, 02246, 02260, 02261
Restricted to Australia and New Zealand
Products with DHEA
Cannot be ordered for delivery to Australia
NAD+
1904, 2344, 2348
Restricted to Australia and New Zealand
Additional information
Products containing the following ingredients are restricted and cannot be ordered for delivery to New Zealand::
- DHEA, Melatonin, Pregnenolone® and Vitamin D†.
† All products containing more than 1000 IU of Vitamin D are prohibited for sale in New Zealand.
Products containing the following ingredients are restricted and cannot be ordered for delivery to New Zealand:
- GABA
New Zealand customers:
- All melatonin orders, please contact our authorized Fiji distributor at forlongerlife@connect.com.fj directly.
Orders with shipping addresses to any of the above countries are fulfilled by Life Extension Pacific, Limited. Questions regarding your order should be directed to Life Extension Pacific, Limited. For questions regarding product information or health issues, please call (954) 766-8433 (United States).
Life Extension Pacific Contact Information
Life Extension Pacific, Limited
Hans Vandreven
PO Box 1036 Sigatoka, Fiji
Phone - 011-679-6520546
Fax - 011-679-6520750
Product Name
Item #
Shipping Information
Vitamin D3 1,000 IU
01751
Item 01751, vitamin D3 1,000 IU 250 softgels, may only be ordered through the following distributor:
Jonathan P. Granada, Life Extension Iloilo, Level 1 Robinsons Place, De Leon St., Iloilo City, 5000 Philippines.
Tel. # +63333303673; +639205056501
e-mail: thangranada@yahoo.com
Product Name
Item #
Ultra Soy Extract
01097
Super Absorbable Soy Isoflavones
01649
Product Name
Item #
Shipping Information
Cognitex® Products
Restricted to SE Asian countries
DHEA Products
Restricted to SE Asian countries due to pregnenolone
Children’s Formula Life Extension Mix™
02199
Restricted to Cambodia, Laos, Malaysia and Vietnam
BioActive Complete B-Complex
01945
Restricted to Singapore
Homocysteine Resist
02121
Restricted to Singapore
One-Per-Day Tablets
02313
Restricted to Singapore
Two-Per-Day Tablets/Capsules
02314, 02317, 02316, 02315
Restricted to Singapore
Life Extension Mix™ Products
02354, 02356, 02355, 02365, 02364, 02357
Restricted to Singapore
Comprehensive Nutrient Packs ADVANCED
02498
Restricted to Singapore
The following items are restricted to Cambodia, Indonesia, Laos, Malaysia, Singapore and Vietnam:
- Cognitex
- Cognitex with Pregnenolone
- DHEA
The following item is restricted to Cambodia, Laos, Malaysia and Vietnam:
- Children's Formula Mix
In addition, the following items are restricted to Singapore:
- Complete B-Complex
- Homocysteine Resist
- One-Per-Day Tablets/Capsules
- Two-Per-Day Tablets/Capsules
- Life Extension Mix™
- Comprehensive Nutrient Packs
Orders with shipping addresses to any of the above countries are fulfilled by Health Liberty Products Limited. Questions regarding your order should be directed to Health Liberty Products Limited. For questions regarding product information or health issues, please call (954) 766-8433 (United States).
Health Liberty Products Contact Information
Health Liberty Products Limited
Mr Larry Wood
Email: sales@lifeextensionasia.net
PO Box 97, Brightwater 7051
New Zealand
Phone: +60 172770373
Fax: +64 35418290
For reselling opportunities, please contact:
Health Products & Consulting Pte Ltd
Mr. E.T. Lim
Email: engteck@healthpro.com.sg
Mobile: +65 9668 0242
Address: 37 Jalan Pemimpin, #06-09 Mapex, Singapore 577177
Product Name
Shipping Information
DHEA Products
Cannot be shipped to Switzerland
Melatonin Products
Can only be shipped to Switzerland at quantities of 3 mg or less
Product Name
Shipping Information
Children’s Formula Life Extension Mix™
02199
Orders with shipping addresses to Thailand are fulfilled by: https://www.levitaminsasia.com/
Questions regarding your order should be directed to LE Vitamins Asia. For questions regarding product information or health issues, please call (954) 766-8433 (United States).
LE Vitamins Asia Contact Information
https://levitaminsasia.com/Contact